Help Desk

Resilient Remedies and Fullscript are two separate stores. Please check the FAQ's below for all information you may need regarding quality, ordering, shipping, and returns.

CBD - Resilient Remedies

The ingredients in these gummies (i.e., CBD, CBN, melatonin, and L-theanine) have no known interactions to suggest against use within a 24-hour time period. However, always consult your healthcare provider to be sure it is appropriate for your unique situation. Further, it's important to know that research is not yet clear on ideal CBD dosages for unique conditions and symptoms. When it comes to CBD, we like the statement, "Start low, go slow." With that in mind, even though the product serving may state "2 gummies," many folks begin with just one or even 1/2 of one gummy. In those cases, your healthcare provider may support beginning with 1/2-1 calm gummy in the morning and 1/2-1 sleep gummy at night. We also like to use melatonin as a more infrequent, but as-needed tool to assist with falling asleep or as a temporary support to reset the internal clock (read more about that here: Our Sleep gummies are ideal for those applications as well. And in general, when it comes to CBD (without melatonin) we find that some folks find support with daily use, whereas others simply take as-needed. Again, check with your healthcare provider and then pay close attention to your own unique needs. 

Research suggests that many reported side effects that occur with CBD use are most often the result of drug-to-drug interactions between CBD and other medications an individual may be taking. That's why it's so important to speak with your doctor before starting any supplement, and this is particularly true with CBD.

Here's how these interactions occur: CBD is broken down by the body via the same pathway as many prescription drugs. If multiple compounds are competing in this pathway (e.g., CBD and a prescription drug), then something called "altered concentration" can occur. This means that too little or too much of the drug is left in the body. When too little remains, a drug may no longer work as intended. When too much remains, side effects may increase. Penn State College of Medicine has a really handy list of medications that may be impacted by altered concentration due to a combination with cannabinoids. Unfortunately, this list does not make any distinctions between CBD or THC, but it provides some guidance. Bring this list to your doctor before starting any CBD product.  

Penn State also found potentially serious interactions between prescription CBD and THC products and the following products:

  1. Warfarin and other blood thinners
  2. Amiodarone (heart medication)
  3. Levothyroxine (thyroid medication)
  4. Seizure medications (clobazam, lamotrigine, valproate)

We use USA grown, non-GMO, CO2 extracted CBD oil in the manufacturing process to provide the purest products possible, available.

Our Ingredients

Vendors undergo a strict qualification process according to pharmaceutical standards before we allow the ingredient in our Hemp OneThirteen formulas.

Raw CBD Oil Tested

Raw material is third party tested by an ISO/IEC 17025 accredited lab to validate CBD potency and Terpene Analysis.

Precision Manufacturing


The finished gummies are carefully manufactured in small batches in our partner facility following good manufacturing processes. We use all-natural ingredients with no additional fillers or unnecessary ingredients.

Checks and Balances

Our finished product undergoes an additional full panel third-party lab test for CBD Potency, Terpene Analysis, Pesticides, Heavy Metals, Residual Solvents, Mycotoxins, and Microbial Contamination, ensuring you receive exactly what our label states.

USA Derived

With the passing of the 2018 Farm Bill, we began an extensive vendor qualification process to source our oil domestically and support the U.S. market. We proudly partnered with a like-minded grower in Kentucky that meets our stringent quality standards – carefully farming an all-natural, non-GMO hemp plant.



Every body is different. Just like an over-the-counter headache medicine, CBD may act differently in your body than it does with a friend or family member. Here are a few guidelines to help find your optimal dose.
CONSISTENCY IS KEY  To experience the greatest results, take the same dose at the same time each day. 
KEEP A JOURNAL  Take down notes every day; notate what time and how many milligrams you took, whether you ate before, and how you feel. Did you sleep better? Feel more relaxed? Sometimes you'll notice additional unintended benefits!
CONSULT YOUR PRACTITIONER  Questions on dosing or drug interactions? Consult with the practitioner that referred you to our product. They know your medical history and can give the best advice for your specific wellness goals.

Fullscript - Partner Store

A world-class support team ready to help. Chat, call, email, or self-serve for help. 


Call: 866-807-3828

Private label prices and fees have risen at an unprecedented rate and we do not want to pass these costs on to you. That is why we have made the decision to step away from private labeling and launch a partner store through Fullscript. We offer an ongoing 10% discount on all supplements at our Fullscript store and an additional 5% if you sign up for autoship. We make a small commission on your purchase which allows us to continue on our mission of improving the mental health of our global community. Thank you for your support!

Learn more here >> About Fullscript


Neither Resilient Remedies nor Natural Mental Health offers appointments or individual services for Dr Emmons. Learn more about scheduling appointments at the following external link. Dr. Emmons.

Yes it is! Natural Mental Health created the Resilient Remedies line of CBD out of their passion for a more integrative approach to support the health of the brain and body. You can learn more about the team that created the line over at Natural Mental Health

You can reach us via our contact form here.  

Orders - Resilient Remedies CBD

We accept Visa, Mastercard, Discover, and American Express. We apologize but we no longer accept PayPal.

We apologize, but we are no longer to place orders for our customers. We hope our store is set up well to make the process easy for you. For more detailed instruction, please see How Do I Place an Order below. 

Please don't hesitate to reach out if you are having any issues. 

We're very sorry for the trouble. Please follow the instructions on our Returns page to initiate the process. 

Once the product leaves our facility there’s nothing we can do on our end to intercept. Customers can call the USPS with the tracking number and see if they can correct the zip code while it’s in transit. We have found that calling the local USPS office where the package is *stuck* is the best way to reroute it. You can do this by googling USPS + the zip code of the office where the tracking says it is.

You can find your tracking number by logging into your account and locating your latest order or off of the shipping confirmation email you received. 

Returns - Resilient Remedies CBD

We want to make sure you are 100% satisfied with your CBD. 

Please see our Returns and Refund policy for more information. 

Please see our Returns and Refund policy for more information. 

If you need to return an item, please log in to your account. Once in your account:

  1. Click on "Orders" and find the order that contains the product(s) you wish to return. 
  2. Click on "Request Return" and complete the request form.
  3. Submit your request.

You'll hear back from an NMH team member within a few days.

If you did not create an account when you ordered, please contact us via this contact form with the details about the product you would like to return, including:


Order number

Reason for return* 

If product arrived damaged or was incorrectly sent, please attach pictures of the damage. 

If your return is approved, you should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).



*All returns qualified for a refund MUST be unopened with the safety seal intact on each supplement.

Once approved for a return, the items may be shipped to the following address;

Return Department - Kaerwell
Natural Mental Health Return Department

7590 Currency Drive, Orlando, FL 32809



Please see our Returns and Refund policy for more information. 

In order to exchange an item you will need to return the original item and then reorder the item you would prefer. Please note we do not cover the cost of shipping for any items that were not due to negligence on our part i.e; damaged, incorrect item sent. 


Please see our Returns and Refund policy for more information on how to initiate a return.

Shipping - Resilient Remedies CBD

While we make every attempt possible to ensure prompt delivery of your order, once your package has left our fulfillment center, it is out of our control. We suggest a 5-10 day delivery window to be on the safe side, however, shipments typically arrive within 3-5 business days. 

An ongoing issue is that scans are occasionally skipped and therefore tracking isn't being updated as it travels through the distribution centers. This may result in your package appearing "stuck" in one location for a period of time. Unfortunately we receive no additional information when this occurs.

Please let us know if your shipment has been delayed for longer than 14 days and we will work with you to resolve the issue.

All orders are processed and shipped during regular business hours (8-4 ET), Monday through Friday. Orders placed after 4 pm on Friday or any federal holiday will be shipped out on the following business day.

Please see Track my order. 


You should have received a shipping notification email with your tracking number attached. You can also find your tracking number by logging into your account and locating your latest order.

All orders are processed and shipped during regular business hours (8-4 ET), Monday through Friday. Orders placed after 4pm on Friday, or on any federal holiday, will be shipped out on the following business day.